PROTECTION OF PERSONAL INFORMATION
The protection of the personal data of the client is of the utmost importance to our company. We take a responsible approach to the process of collecting, processing and managing client's personal information.
In this statement, we will provide basic information regarding privacy and data use.
Processing and use of personal data for the fulfillment of the contract
We process all personal data received from the client on a voluntary basis, during correspondence or placing an order.
The customer's personal data includes the information provided in the registration form.
This information can be used during the signing and execution of the contract, as well as to fulfill future customer requests.
After the contract is completed, all customer data is blocked, and at the end of the established storage periods for information of this kind, it is deleted.
An exception may be a personal request of the client to save personal information for future processing. All customer data is processed and used in accordance with the law.
Transfer of personal data of the client to fulfill the terms of the contract
The personal data of the client is transferred to the forwarding company to fulfill the obligations of the contract for the delivery of orders.
Having chosen the method of payment for the order, we transfer your personal data to the payment company, partner or credit institution.
In the case of an existing customer account with a payment organization, it independently processes personal data. When placing an order, you register with the bank using your personal data, in accordance with the policy for processing and protecting personal information.
Application of client's personal data for registration and receiving information by e-mail.
If you agree to receive news from our company and useful information to a friend by e-mail, we will use your personal data to send regular notifications by e-mail. You have the option to unsubscribe whenever you want. To do this, you need to follow the special link in the received message or send us a notification to the specified address.
Processing and using the client's personal information to send regular notifications by e-mail without registration. Customer's right to object
When placing an order, you voluntarily provide an e-mail address, and we have the right to regularly send advertising notices about goods and services until we receive an unsubscribe from the mailing.
You have the right to opt out of the mailing and further use of your email for such notifications.
To do this, you need to send us an appropriate message or unsubscribe using a special link at the bottom of the letter received.
Cancellation is absolutely free and does not incur additional costs.
Use of customer data for sending advertising information and customer's right to opt-out
We have the right to use your personal data (name, date of birth, address) and other information obtained upon signing the contract: academic degree, specialization, company name, etc., in order to send advertising messages. We have the right to send information about unique offers, product range updates and more. You can object to receiving such emails at any time. To do this, it is enough to send us a notification to the specified address.
Right to information and feedback
You have the right to receive free information about your confidential information that we hold. As well as the ability to request a change, addition or deletion of personal data.
If you have any doubts about the receipt, processing, use, change of personal data, obtaining information about personal data, as well as changes in the decision to allow the processing of your personal information, the desire to refuse to use data for advertising and other purposes, we always go forward and make necessary changes.
Access data and hosting
Everyone has the opportunity to freely visit our site without leaving personal data. Entering the site, you do not have to worry about the transfer of personal information - the web server automatically saves only the server session log file. It may contain the name of the requested file, the time of the request, the IP address, and other similar information. Such data is necessary to improve the operation of the site. According to article 6 para. 1 S. 1 lit. f GDPR to protect the interests of the company regarding the presentation of our proposal. All data is deleted one week after your visit.
Third party hosting services
We cooperate with a provider who, on our behalf, hosts and displays the site within the information processing procedure.
This protects the legitimate interests of the company regarding the best presentation of our offer.
All information received while visiting this site or filling out the relevant online forms is processed on its servers. The possibility of using the information on any other servers is described in this statement. The service provider is located in an EU country or in the territory of the European Economic Area, or another territory with a high degree of protection.
Obtaining and using personal data for the processing of contracts
We collect information provided by customers as part of the execution of an order or when transmitting information through an online form, e-mail.
Mandatory fields indicate that the information provided in them is necessary to complete an order, fulfill a contract or process your contact information. It is impossible to complete the order without this information. Information about the received data can be seen in special forms.
We use personal data to fulfill the terms of the contract and the customer's requests in accordance with article 6, paragraph 1, S. 1, lit. b GDPR.
After the completion of the contract, the customer data is saved, but is not allowed for further processing. After the expiration of the established storage periods for information of this kind, it is deleted. Exception - the client has given permission for the future processing of personal information or the company has the right to legally use this information beyond the specified period.
For the fulfillment of the terms of the contract, in accordance with Article 6 par. 1 S. 1 lit. b GDPR, we transfer the customer's personal information to the shipping company. The choice of a payment service provider in the process of executing an order determines the transfer of payment data for payment to the appropriate financial, payment institution. If the payment service provider already has your account, it collects and processes data on its own.
Sending information and advertising messages to the client's email address. Sending advertising with registration for the newsletter.
If you agree to receive email notifications from us, we will use the appropriate contact information. This allows us to periodically send you useful information to your e-mail address in accordance with article 6 paragraph 1 S. 1 lit. GDPR.
You can unsubscribe from the newsletter at any time. You need to send us a letter to the specified address or follow the link at the bottom of the message.
After refusal, your data is deleted if you do not agree to its use in the future or we have a legal right to process and use it.
The service provider on our behalf has the right to send information notices to your e-mail. The service provider is located in an EU country or in the territory of the European Economic Area, or another territory with a high degree of information protection.
Sending advertising messages by e-mail and your right to opt-out
We have the right to use your contact (name, postal address) to send advertising messages. This allows us to protect our legitimate interests in relation to interaction with customers in accordance with Art.6 para. 1 S. 1 lit. f GDPR.
Cookies and website analysis
This allows us to protect the interests of our company in accordance with Article 6, paragraph 1, S. 1, lit. f GDPR.
Cookies are small text files that are automatically stored on the site visitor's device.
There are two types of cookies: session and persistent. The former are deleted immediately after the user has closed the browser, while the others are stored on the device for a long time and allow the visitor's browser to be recognized on subsequent visits. The storage duration can be viewed in the browser settings. The user can independently configure his browser to decide which files to accept and which not. Each of the browsers has a different way of managing cookies. For details on changing the settings, see the help menu of each browser. It can be found at the following links:
Internet Explorer ™: https://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Chrome ™: https://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647.
Opera ™: https://help.opera.com/Windows/10.20/de/cookies.html
Safari ™: https://support.apple.com/kb/ph21411?locale=de_DE
Firefox ™ https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
The functionality of the site may be limited if you do not accept cookies.
Web Analysis and Application of Google (Universal) Analytics
If the user of the website consents to the use of web analysis in accordance with Article 6 paragraph 1 S. 1 lit. GDPR, our website will use Google (Universal) Analytics, a website analysis service. This service uses effective methods to measure the use of the website. These methods include cookies.
All data about the visit and use of the website is collected automatically, transmitted and stored on a Google server in the USA.
In the process of classifying or deleting personal data, the IP address is shortened and transmitted to the EU countries or to other countries that are parties to the Agreement on the European Economic Area.
The full IP address is only sent to a Google server and is shortened in certain situations. Anonymous IP address is transmitted by the browser to the Google Analytics service.
After the termination of the work of Google Analytics, the collected information is deleted. The headquarters of Google LLC in the USA is certified under the EU-USA treaty. The current certificate can be seen here. Based on a privacy protection agreement, the European Commission determines the optimal level of data protection for all participating organizations in accordance with the Privacy Shield.
The client can change his mind about the possibility of data processing by installing a browser add-on using the link below:
This will prevent the sending and use of data generated by the cookie and related to the use of the website.
Alternatively, you can use this link to prevent Google Analytics from retrieving your data on this site in the future. Upon refusal, a special cookie will be stored on the device. If you remove it, the whole process must be repeated from the beginning.
Communication options and your rights
You have the following rights as a data subject:
- according to article 15 of the GDPR, you have the right to receive information about personal data that we process within the scope of this article;
- in accordance with Article 16 of the GDPR, you have the right to urgently request the correction of inaccurate or incomplete data that are in our possession;
- in accordance with article 17 of the GDPR, you have the right to demand the destruction of one’s personal data that we store. An exception is the possibility of further processing:
- realization of the rights to freedom of speech;
- fulfillment of a legal obligation;
- enforcement or defense of legal claims and other reasons of public interest;
- in accordance with Article 18 of the GDPR, you can request to suspend or restrict the processing of personal information if:
- you want to open a dispute regarding the reliability of the information;
- the processing of your data is illegal, but you do not want to delete it;
- we no longer need to use personal information, but you need it to execute or defend claims in court;
- you have opted out of processing pursuant to Art.21 of the GDPR;
- in accordance with Article 20 of the GDPR, you can receive your personal data that have been transferred to us for transfer to another responsible person;
- in accordance with Article 77 GDPR, you can file a complaint with a supervisory authority at any time. This can be the authority at your place of residence, place of work, etc. If you have any doubts or questions about the collection, processing, use or deletion of your data, please contact our company using your personal data.
Right to object
We process and use your data as described above. This allows us to respect our legitimate interests, which prevail over the interests of others. If you are against such processing, you can submit a notice.
If the data is used for advertising purposes, you have the option to opt out of processing at any time in the manner described above.
If the data is used for other purposes, you can object only in case of objective reasons and a specific situation.
After refusing to process your personal data, we will not use them unless we prove legitimate reasons for continuing to use them, which are higher than your interests, rights and freedoms, or if processing is necessary to carry out legal claims.
An exception is the use of personal data for direct marketing purposes. In this case, we will no longer use your personal information.